FREQUENTLY ASKED QUESTIONS

Do you accept returns?
We are confident that you will love your item(s), but if you are at all unhappy with your order, we will gladly accept returns.

Please contact us within 7 days of delivery and send items back within 14 days of delivery.

Buyers are responsible for return postage costs, and responsible for the item during return transit. If the item is not returned in its original condition (damaged or used), the buyer is responsible for any loss in value.

Do you accept exchanges?
We are confident that you will love your item(s), but if you would like to exchange our item for an alternative, we will accept exchanges.

Please contact us within 7 days of delivery and send items back within 14 days of delivery.

Buyers are responsible for return postage costs, and responsible for the item during return transit. If the item is not returned in its original condition (damaged or used), the buyer is responsible for any loss in value.

In the event of exchanges, please note that the original item will need to be returned before the new item is sent to you.

Which postal service do you use to send items?

We use Royal Mail to send our items. If you would like an upgrade to your shipping service, please select the relevant option at checkout.

Tracking Information

We use the Royal Mail postal service to send our packages. We use standard post - this does not come with tracking services. If you would like your item to be tracked, please select the tracking option at checkout. If the tracking option has been selected at checkout, the tracking details will be added to your postage confirmation.

Lost Post

We use the Royal Mail postal service to send our packages. Royal Mail consider post lost:

11 working days after posting in the UK
25 working days after posting in the EU
28 working days after posting WORLDWIDE

Please contact us once these dates have passed and we will be happy to arrange a replacement or a refund.

Little Pickle Memories

Emma Wilcox

admin@littlepicklememories.com

 

Registered Address:

Wolverhampton, United Kingdom

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